What are the shipping costs?
Shipping costs are free:)
How long does it take for my item to arrive?
This depends on your location. Here I have a list of estimated transit times per region.
- Europe: 2-6 business days
- Asia: 8-12 business days
- North America: 6-10 business days
- South America: 9-13 business days
- Rest of the world: 10-15 business days
Please note that these are just estimated transit times and that sometimes the packages takes longer/shorter to arrive.
What carrier do you use?
I ship with Post NL, this is the national Dutch transport agency.
When the package arrives in your country, another company will take over the process. This is can be: USPS (United States), Canada Post (Canada) or Hermes (United Kingdom) et cetera.
What shipping service are you using?
I use international standard ensured shipping with track and trace.
How will I able to track my order?
I ship all orders within 24 hours. When the item is shipped you will receive an e-mail with all the tracking information.
I have not received this message?
Please reach out to me by sending an e-mail or contact me on whatsapp: +31614776546.
What happens if I do not receive my package?
If the package turns out to be lost, you will get a full refund:)
What can I do if I want faster shipping?
For an additional fee you can get express shipping from FedEx. The max transit time for this service is 1-3 business days worldwide.